IT Support · Operations · Digital Solutions

I combine IT, operations and product thinking to turn real-world workflows into practical software.

Melbourne-based digital solutions professional with a background in software development, IT support, web delivery and business operations. I use practical product thinking and AI-assisted development to transform manual processes into clear, useful applications.

A practical, cross-disciplinary background

About me

I’m a Melbourne-based developer who enjoys turning messy, real-world processes into clear digital experiences. My background spans web development, digital marketing operations, IT support and hands-on technical work.

That mix has shaped how I build: understand the user first, make sensible technical decisions, protect working systems and continue supporting the product after launch.

Location
Melbourne, VIC
Work status
Permanent Resident
Languages
English, Mandarin, Cantonese
Education
Master of Computing and Innovation

Web, growth and support

What I bring

Build

Responsive websites and full-stack applications designed around genuine user workflows.

Improve

SEO, analytics, conversion tracking, performance and ongoing product iteration.

Support

Patient troubleshooting, user training and reliable ownership after launch.

Development, digital and IT

Relevant experience

Full Stack Developer · Freelancer

Self-employed · Melbourne

Jun 2024 — Present

  • Build bespoke websites and workflow applications with modern React and Next.js stacks.
  • Support clients with maintenance, performance, SEO, analytics and marketing integrations.

Web Developer & Marketing Coordinator

Aorta Australia · Melbourne

Apr 2023 — May 2024

  • Owned WordPress websites, landing pages, content updates and SEO optimisation.
  • Managed analytics, Search Console and Google Ads while providing internal IT support.

Web Developer

ROI Growth Agency · Melbourne

Jul 2022 — Apr 2023

  • Delivered and maintained client websites using HTML, CSS, JavaScript and PHP.
  • Improved performance and UX, completed technical SEO audits and trained clients.

IT Specialist

HIT Dental & Medical Supplies · Melbourne

Apr 2017 — Feb 2022

  • Supported Microsoft 365, networking, hardware and daily business systems.
  • Maintained e-commerce content, supported digital campaigns and trained staff.

Android Developer

PixelForce Systems · Adelaide

Jan 2016 — Dec 2016

  • Collaborated on commercial Android applications and client-aligned features.
  • Improved application performance and usability with a cross-functional team.

The complete story

Additional experience

Dental Lab Technician

Aorta Australia

Feb 2022 — Jul 2022

Produced dental appliances through precise digital workflows, maintained data accuracy and coordinated closely with clinical teams.

Practical toolkit

Skills & tools

Project technologies

ReactNext.jsTypeScriptJavaScriptPrismaPostgreSQLNode.jsTailwind CSSGit/GitHub

Web & commerce

WordPressPHPWooCommerceShopifyBigCommerceHTMLCSS

IT & operations

Microsoft 365Windows & macOSNetworkingHardware supportInventoryReceiving & dispatchUser training

Analytics & marketing

Google AnalyticsSearch ConsoleGoogle AdsTag ManagerSemrushSEO auditsMailchimp

Degrees & programs

Education

Master of Computing and Innovation

University of Adelaide · 2013–2014

Professional Year Program — IT

Navitas · 2015–2016

A short introduction to LifeHub

Featured work

LifeHub dashboard

Eight connected case studies

LifeHub

A private home base connecting seven independently deployed apps without disrupting their databases, authentication or everyday use.

A little more personal

Outside of work

Basketball

Pick-up games, team sport culture and staying active.

Travel & photography

Exploring new places, cityscapes and good food.

Always learning

Experimenting with useful web tools and improving how products work.

Let’s talk

Contact

Open to IT support, operations, digital solutions and web-focused opportunities.

Melbourne, VIC · Permanent Resident

Full-timeContractFreelanceRemoteOn-site